Skip to main content

Bureaus

Professional Standards Bureau

Professional Standards Bureau


This is where accountability lives.

The Professional Standards Bureau makes sure the Newport News Sheriff’s Office shows up with integrity, professionalism, and transparency — every single day. We’re responsible for employee conduct and for keeping our agency in compliance with state and national standards, so the community gets service they can actually trust.

We handle staff training, professional development, certifications, and misconduct investigations. That means holding the line on ethics while continuously leveling up skills and leadership across the office.

We also work alongside federal partners like the DEA, ATF, and U.S. Marshals, and collaborate with the Hampton Roads Criminal Justice Training Academy to ensure our practices meet the highest standards in public safety.

But accountability doesn’t stop with us — it includes you. We’re committed to ethical, responsible, and fiscally smart service in our community, schools, workplaces, and within our facilities. Your feedback matters. Honest input — good or bad — helps us improve, adapt, and do better for Newport News.

Transparency isn’t optional. It’s the standard.

Compliment an Employee

File a Complaint

Major Robert Daniels

This email address is being protected from spambots. You need JavaScript enabled to view it.


Continue reading

Re-Entry Division

Re-Entry Division


We’re setting the standard for second chances.

The Newport News Sheriff’s Office is a state leader in re-entry services, focused on helping people successfully transition back into the community. Our re-entry team connects incarcerated individuals with real opportunities — education, housing, employment, mental health support, substance-use treatment, and essential social services — because re-entry shouldn’t mean starting from zero.

Our approach is intentional and results-driven. We work to strengthen public safety while reducing repeat incarceration, substance abuse, and homelessness. At the same time, we focus on what actually builds stability: better health, meaningful work, stronger family connections, and long-term support systems.

Through strong partnerships with city and state agencies, we make sure support doesn’t stop at the gate. Collaboration is how progress happens — and how communities get safer, stronger, and more connected.

Second chances aren’t soft. They’re smart.


Lt. Colonel Tracy Hayes

This email address is being protected from spambots. You need JavaScript enabled to view it.

Continue reading