NNSO Phone Instructions
All calls to our main number are handled by our Automated Information System (AIS). The options available through our AIS are listed below.
You may find our “How do I…” page helpful as it provides information on a variety of topics.
Main Number: (757) 926-8535
| Main Menu | |
|---|---|
| Option | Action: |
| Option 1 | Project Lifesaver |
| Option 2 | Inmate Lookup and Information |
| Option 3 | Civil Process |
| Option 4 | Administration/Other info |
| Inmate Lookup Menu | |
|---|---|
| Option | Action: |
| Option 1 | By Name |
| Option 2 | By Date of Birth |
| Option 3 | Leave a Voicemail for Inmate |
| Option 4 | Add money to Inmate’s Account |
| Option 5 | Information about Video Visitation |
| Inmate Information Menu (After searching by Name or DOB) |
|
|---|---|
| Option | Action: |
| Option 1 | Leave a Voicemail for Inmate |
| Option 2 | Add money to Inmate’s Account |
| Option 3 | Information about Video Visitation |
| Option 4 | Inmate’s Charges |
| Option 5 | Inmate’s Bond Information |
| Option 6 | Next Court Appearances |
| Option 7 | Visitation Schedule |
NOTE: For emergencies or crimes in progress, dial 9-1-1.
To report non-emergencies to the Newport News Police Dept., dial 757-247–2500.